Terms of Service

These Terms of Service ("Terms") govern your access to and use of WhoCallsMe. By using the service you agree to these Terms.

1. Acceptable Use

WhoCallsMe is intended for lawful identification of unknown phone numbers (e.g. missed calls, suspected spam, due-diligence). You may not use the service to harass, stalk, defraud, or violate the privacy rights of any person, nor to make decisions about credit, employment, housing, or insurance — for those purposes a FCRA-regulated provider is required.

2. Reports, Data Sources and Accuracy

A report is generated from carrier and numbering data, community spam reports, publicly circulated breach and leak datasets, and our own risk model. Every lookup returns the number's country and area, carrier and network, line type and a spam & risk assessment; any additional detail, such as a name or linked registrations, appears only when a source actually holds it for that number. We do not verify that data at the original source and we do not guarantee that it is complete, current or correct.

Reports are information about a phone number, not a consumer report under the FCRA, and they are not evidence of wrongdoing by any person. The sample report shown on our website and in our materials is illustrative example data, not a real person's record.

3. Accounts

You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.

4. Purchases & Billing

WhoCallsMe sells one-time purchases only: a single report, a 10-lookup pack, and lifetime access. There are no subscriptions and no automatic renewals. Lookups do not expire; refunds are handled under our Refund Policy.

5. Service Availability

We work to keep WhoCallsMe available 24/7 but do not guarantee uninterrupted service. We may suspend or modify the service for maintenance, security, or legal reasons.

6. Limitation of Liability

WhoCallsMe is provided "as is". To the maximum extent permitted by law, our total liability for any claim related to the service is limited to the amount you paid us in the twelve months preceding the claim.

7. Termination

We may suspend or terminate accounts that violate these Terms or that pose a security or legal risk to other users.

8. Changes

We may update these Terms from time to time. Material changes will be announced via email or in-product notice.

9. Contact

Questions? Email legal@whocalls.me.