Unknown calls from Australia
Australians are often wary of unknown callers, and with reason: calls impersonating the ATO, banks, Telstra or NBN technicians are a long-running problem, and fake road toll and Australia Post texts arrive regularly. At the same time, plenty of unknown calls are perfectly legitimate — a tradie, a real estate agent or a medical clinic calling from a private or 1300 number. Looking up a number before calling back helps you work out whether it is a mobile, a landline in another state or a business line, and whether others have already flagged it as a scam.
Australia phone numbers at a glance
- Country calling code
- +61
- Trunk prefix
- 0
- Number format
- Ten digits including the leading 0. Landlines use a single-digit area code (02, 03, 07, 08) plus eight digits; mobiles start 04. Drop the 0 after +61.
- Example (national)
- 0491 570 156
- Example (international)
- +61 491 570 156
- Emergency number
- 000 (112 also works from mobile phones)
- Telecom regulator
- Australian Communications and Media Authority (ACMA)
To call a Australian number from abroad, drop the leading 0 and dial +61 first: 0491 570 156 becomes +61 491 570 156. A missed call showing +61 at the start came from a Australia number.
How to tell what kind of Australian number called you
Mobile numbers
| Type | Starts with | Notes |
|---|---|---|
| Mobile | 04 | All standard Australian mobile numbers start with 04 and have ten digits. Number portability means the prefix doesn’t tell you the network. |
| Mobile (reserved) | 05 | Set aside for future mobile and location-independent services; rarely seen in practice. |
Toll-free, premium and special numbers
| Type | Starts with | Notes |
|---|---|---|
| Freecall | 1800 | Free to call from landlines and mobiles in Australia. |
| Local rate | 13, 1300 | Used by businesses and government agencies. Usually charged at a local or untimed rate, though some mobile plans charge differently. |
| Premium SMS and voice | 19 | Ranges such as 190 are premium services billed at higher rates. Be cautious of unexpected messages from 19 numbers. |
Mobile networks in Australia
Numbers can be ported between networks, so the prefix alone does not prove which carrier a number is on today. A WhoCallsMe lookup reads the current carrier of record. The main mobile operators are:
- Telstra
- Optus
- TPG Telecom (Vodafone)
